Capt. Saif Qezilbash
Senior Account Director (India) at Forrester
Noida Area, India
34 - 36 Years
(***) - *** - ****
Last Updated:
August 28 ,2019
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Company Information

Logo Forrester
Cambridge, MA
No. of Employees
1001-5000 employees
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Capt.'s Experience

Senior Account Director (India)
Entrusted with the responsibility of setting up, enhancing and growing the Government & Corporate accounts businesses for Forrester India. The role encompasses the following: - - Strategic Business assessment and territory planning to prosper Government & Corporate business in India - Drive business from Corporate Accounts in verticals such as Automotives, Banks, BFSI, Healthcare & E-Retail - Developing and growing the Government business for Forrester India - Selling your business plan to internal stakeholders (Product, Sales Support, Client Support) for their buy in & support aligned to your territory - Conducting Forrester's brand awareness in India by Focus Events, Analyst’s Interactions & extensive Account Mapping
January 2016 – Present

Sr. Account Director-Government
Worked in Gartner for End User Technology Advisory Business domain. My current responsibilities include growing business in the vertical by creating a strong Value Proposition for CXO’s in my territory to garner new business and ensuring high rate of retention in the territory. Key achievements include:- - Delivered 1st government order within 04 months of being quota liable - Clinched the 1st Defence order (WESEE, Indian Navy) for Gartner India and grew it by 180% in a span of 08 months - Achieved 106% of achievement in the very first year - Responsible for getting IT projects such as cloud, e-governance, data centre modernization, IoT from key accounts namely Mother Dairy, Income Tax, DEITY, Navy, ERNET, CDAC, NIC, NIXI, NICSI, etc
January 2013 – November 2015

Kotak Mahindra Bank
Chief Manager - Corporate Salary Defence & PSU & North National Accounts Noida
Given an opportunity to expand Defense/PSU Corporate Salary in North, I was entrusted with a role of growing Defense/Government Corporate Salary accounts business for the North region. Was given additional responsibility of National accounts Noida which had responsibility to yield new business from accounts such Tech Mahindra, IGATE, Alstom and many other large enterprises. Key achievements include:- - Delivered monthly sales target of 400 corporate accounts from PSU/Defence in the Northern region - Managed a team of 15 on roll sales force with 02 Area Sales Managers and ensured their high productivity at all times - Overachieved and beat Gurgaon territory in the very 1st month of taking responsibility for Corporate Salary accounts Noida in Kotak Mahindra Bank - Extensive Hunting/Farming for new clients on a monthly basis with a minimum 02 new accounts added from Defence territory month on month - Ensure best services for retaining customer and generating positive references
August 2012 – January 2013

Corporate Sales Manager
I made a shift to Telecom Corporate Sales in June 2010. It encompassed amassing corporate business from government/corporate organizations which exercised key attributes of negotiation management, relationship building, positive customer interaction and smooth customer on boarding. It also called for after sales service to ensure customer delight Key achievements included:- - Delivered monthly sales target of 250 corporate connections from corporate organizations. Have cracked large accounts such as Indian Army, Delhi Police, Indian Oil, National Fertilizers Ltd, National Insurance Corporation, etc - Managed a team of 07 Direct Sales Executives with ensuring their monthly targets are met by motivation and business guidance - Administered Direct Sales Agency in achieving business goals
June 2010 – August 2012

Barclays Bank
Area Sales Manager-Mortgages
I was motivated to do sales and got a vertical movement into Mortgages Sales for Delhi NCR. It involved sourcing customers with ticket size of 20 lakhs to 5 crores. • Key deliverables include:- - Achieve monthly sales target of 5 crores irrespective of market conditions and bank’s credit policy - Manage a team of 04 Direct Sales Agencies and aligning their efforts for achieving business targets - Manage a telecalling set up of 10 telecallers which included their training in generating sales lead and also ensuring closure of the same - Inculcate innovative ideas such as tie up with an internet site; for sales lead generation - Develop and nurture channel partners in a view to achieve a win-win situation for both
January 2010 – June 2010

Barclays Bank
Regional Manager
I was given this role as an appreciation of the results delivered in the month of April ’09. It involved delivering flow target on 8000 accounts spanning across North and East regions and included both telecalling and field verticals. It also encompasses nurturing channel partners Key achievements included:- - Delivered flow rate targets within budgeted cost of collections on 12000 accounts. The resolution of 69% in R30 telecalling and 28% in R60 on a bucket level stands the best figures till date - Manage a team of 08 Agency Managers and 03 Team Leader and synchronizing their efforts achieving business goals - Allocation strategy, capacity planning, integration of calling and field activities for optimum levels outlines the strategic initiatives taken - Develop and nurture channel partners in a view to achieve a win-win situation for both
April 2009 – December 2009

Barclays Bank
Barclays had given me the opportunity to make a transition from olive greens (Army) to the corporate world. It was a journey of gaining diverse skills and experience. My responsibilities were to handle 4000 accounts and deliver the desired resolution. The job profile demanded management for Barclay’s credit card customers Key achievements include:-. - Managed 4000 accounts with team of 30 and a team leader. - Delivered the best ever resolution of 69% in a span of 04 months of taking responsibility - Capacity planning, agent management and vendor management were key aspects which were taken account in order to streamline the process and showing improvements - As an initiative, built the flexi channel in order to increase resolution and counter cos
August 2008 – March 2009

Indian Army
Promotion & Sales Officer, Military World Games
Was a part of Media Center which was accountable for planning and implementing sales and promotional activities such as events(fashion shows), car rally and advertisements(banners/hoardings) for the 4th CISM Military Games, an international sporting event in which 6000 military athletes across 108 countries participated • Pre-promotional Activities - Created brand awareness by fabricating army vehicles for car rally and visual awareness - Planned and identified locations for banners/hoardings and executing their placement to gain publicity for the event - Organized a promotional fashion show showcasing the rich heritage in the uniforms of Indian Armed Forces and unveiling of dresses for the 4th CISM Military World Games • Media Management - Managed the entire national Press/TV coverage of 4th CISM Military World Games and disseminated it to private channels namely; NDTV, Star News, Zee News, etc - Covered events in various disciplines of the games such as volleyball, football, swimming, etc and reporting the same to the Media Center The entire six months of activities and coverage by the Media Center culminated into compilation of a Military World Games Book and a 10 minute video film which was presented to the participating countries
April 2007 – October 2007

Indian Army
I worked in the elite force of the Indian Army for 05 years. I was commissioned in the 16th Light Cavalry which is the oldest armoured unit in the Armed Forces. The experience and memories given by my regiment is priceless. I owe my success in the corporate sector to the Indian Armed Forces. Role: Adjutant, Mar 2004 - Mar 2006 It encompassed managing day to day operations in respect to training, manpower planning, discipline and execution of these activities to achieve operational effectiveness of the organization. The position also involved managing business plan in terms of financials to cater for training and administrative needs of the organisation • Operations - Single point of contact in planning and execution of day to day operations and managing a workforce of 650 personnel. Evaluation and implementation of training needs to have an operational fit for a diverse workforce • Planning and Execution - Analyzing the training needs and planning out the training schedule of the organization. Day to day scheduling of events to achieve desired results • Planned and conducted tactical discussions during operational and peacetime situations
March 2004 – March 2006

Indian Army
This time period accounted for rigorous training in Officers’ Training Academy (OTA) Chennai which was more than physical aimed at mental strengthening so as to lead men in war. I was commissioned as a Lieutenant on 08th March 2003 and thereafter obtained further grooming as an officer in my regiment
March 2003 – February 2004

Capt.'s Education

Army Public School,Lucknow
Intermediate, Commerce
1995 - 1998

2008 - 2008

University of Allahabad
B.Com, Commerce
1998 - 2001